10.8每日单词
1.dear[d] adj亲爱的，尊敬的
2.madam['mdm] n女士，夫人
3.sincerely [sn'sl]adv真诚地，由衷地，诚恳地
4.completely [km'plitl] adv完全地，彻底地
5.service ['svs] n服务
6.provide [pr'vad] v提供，准备
7.satisfactory[sts'fkt()r] adj 满意的，符合要求的
8.present['prez()nt] adj 当前的，现在的
9.situation[stj'e()n] 情况，处境
10. Iam completely disappointed to find that the service you provide is far fromsatisfactory；thereforeI am writing this letter to draw your attention to the matter in hope that thepresent situation will be much improved. 我完全失望地发现您提供的服务是远不能令人满意,所以我写这封信来吸引你在这个问题上的注意力希望现状将大大得到改善。
